Technical Support

In our continuing effort to provide the best possible service to our customers, Unity Business Systems is proud to announce the implementation of a new help desk software from our Technical Support department.

Beginning March 1, customers will be able to register through this website, log and track support issues, upload log files, screenshots and supporting documentation, and receive automatic e-mail notifications of issue updates.

If you are experiencing an issue with one of our products and need technical support, please click on the "My Support" button.

For Remote Desktop Support, please click on the name of the UBS employee for your support session:

Brian Sabin

John Geist

Bob Pell

Jon Bissett

Elizabeth Naff

You may still call our support line at 757.223.5905 or submit a support request by email below:

SUBMIT A SUPPORT REQUEST

Useful Articles and Technical Papers

NEW Laserfiche Volumes Best Practices

NEW Laserfiche Tips & Tricks

Contact Technical Support

John Geist, Director of Tech Support

374 Wythe Creek Rd., Suite A

Poquoson, VA 23662

Email: John Geist

Support Line: 1.757.223.5905

Fax: 1.757.873.0894