Eliminate Downtime with Timely Support Services

A major contributor to a successful content management solution is the ongoing support services that keep your operation flowing without interruption. Unity Business Systems’ technical support staff will ensure that your system functions with as little interruption and downtime as possible. With our two hour initial response time guarantee, your issue will be addressed expeditiously and a solution provided in a timely manner.

Register for the UBS Support Portal

Live Websession Link

Support Contact Information

Telephone: (757) 223-5905
Email: support@unitysystems.biz

Submitting a Support Request

If you are experiencing a software issue, please have the following information available when submitting a support request:

Name of the software
Version of the software
Detailed information on the issue
Description of any error messages displaying

If you are experiencing a hardware issue with a scanner or other device supported by UBS, please have the following information available when submitting a support request:

Make of device
Model of device
Serial number on device
Detailed information on the issue
Description of any error messages displaying